Privacy Policy
This Privacy Policy explains how Skillwy handles personal information collected through this website and outlines your options regarding its use. By providing personal information on this website, you confirm your understanding and acceptance of this Privacy Policy and agree to the use of your information as described. Skillwy retains the right to revise or update this Privacy Policy at any time without advance notice. Any updates apply to all information held by Skillwy, including data collected before the change.
This Privacy Policy applies only to this website and excludes data collected through third-party websites linked here. It forms part of the website Terms and Conditions and should be reviewed together with them. If you do not agree to the Terms and Conditions in full, please stop using this website.
Who we are:
Skillwy is a private online test preparation provider and acts as the controller of the personal data you share with us.
Company name and registration number: NOAM Institute LTD, 514288711
Contact info: c.serv@skillwy.com
General Data Protection Regulation (GDPR) and your rights to privacy:
Skillwy works closely with European Data Protection Authorities to ensure full alignment with the General Data Protection Regulation. We continuously review our processes to maintain compliance. As a controller of EU personal data, we take responsibility for privacy, data security, and lawful processing. Required GDPR safeguards are implemented across our operations.
You have the right to request details about the data we hold and its use, or to request deletion of information you previously shared. For questions, concerns, or requests related to privacy practices, please contact gdpr@skillwy.com
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If you remain dissatisfied with our response or believe your data is being processed unlawfully, you have the right to file a complaint with the Information Commissioner’s Office at https://ico.org.uk/
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Information visitors provide:
Personal information collected on our website
- Visitors who browse without registering are not required to submit personal information. Any details submitted through contact or support forms are voluntary and include employer name, job position, exam type, test date, email address, and phone number.
- Visitors who register or have previously registered provide an email address and full name. Additional information listed above remains optional.
- Visitors who complete a purchase provide information required by our payment processor. This includes full name, email address, billing address, phone number, payment details, IP address, and cookies where applicable. Optional details for PrepPack guidance include employer name, job role, test provider, and test date.
Other types of information collected on our website
Cookies and similar tracking technologies consist of small data files used to recognize your browser during website interaction. They support features such as saved preferences and login status. Cookies do not directly identify you as an individual. They support functions such as affiliate performance tracking. Cookie use applies to all visitors by default.
Which cookies do we use and why?
Tracking cookies: When you visit our website, technical data may be collected, including browser type, operating system, internet service provider, and pages viewed.
Analytics cookies and similar technologies: These tools collect usage data to support site improvement and usability. Services such as Google Analytics help measure activity patterns like visit duration and page engagement. This data is reviewed in aggregated form and does not identify individual users.
Functional and preference cookies: These store user preferences such as usernames to support easier access and customized services.
Web beacons and tracking pixels: These elements measure website visits, email delivery, and interaction performance. They support campaign analysis and help identify content relevance based on engagement.
Tracking URLs: Tracking links record when links are selected and support performance measurement of campaigns.
How to block or remove cookies on your browser:
Most browsers accept cookies by default. You may adjust browser settings to receive notifications or block cookies. Refer to your browser Help section for guidance. Blocking cookies may limit access to certain features or personalization options.
Test Practice Information
Registered users who engage in test practice generate detailed activity records including:
- Practice session timestamps
- Number of tests accessed
- Number of tests completed
- Test scores
This data supports personalized study recommendations. For example, if a product mismatch is identified, practice data helps our team suggest more suitable preparation options. When users request assistance, prior activity allows tailored guidance.
Aggregated and anonymized practice data may also be reviewed to identify assessment trends and improve recommendations for other users.
How Is My Payment Information Used When I Make a Purchase?
Payments are processed by BlueSnap, recognized as Best E-Commerce Platform and Gateway at the CNP Awards. Payment data is handled securely and in line with GDPR standards. BlueSnap requires name, email, address, payment details, IP address, and cookies when applicable. Due to legal and accounting obligations, BlueSnap retains customer records.
For further details, contact BlueSnap at bluesnap.zendesk.com/hc/en-us/requests/new?ticket_form_id=232328.
What we use your data for
Your data supports the following purposes:
- Delivery of services and contract fulfillment under our Terms of Use.
- Access to relevant and tailored practice materials such as PrepPack guidance, updates, and offers.
- Quality assurance and satisfaction measurement through reviews and surveys.
- Anonymous analysis supporting future content development.
- Distribution of recommendations, updates, surveys, and offers through email with your consent. Unsubscribing is available through links in all emails.
How long we keep your data
We retain your information until you request its removal.
Who we share your data with:
Skillwy does not sell or rent visitor information to third parties.
We engage trusted third-party processors who follow GDPR standards and maintain Data Protection Agreements. These include Autopilot, Bluesnap, Calendly, Freshdesk, Gmetrix, Google Tag Manager, iDevAffiliates, Inline Manual, Jotform, OptinMonster, RIVS InterviewStream, VWO, Twilio, Umbraco, Yotpo, and Zapier. Contact us for details regarding processing, contacts, or data requests.
Information disclosure may occur when required to meet legal obligations, protect company rights and property, prevent misuse of services, or safeguard user and public interests.
Children’s Online Privacy Protection Act
Individuals under 13 should not submit personal information. Skillwy does not knowingly collect data from children under 13. In rare cases where such data is collected, verified parental consent is required before processing. If unverified data is identified, it is removed promptly. If you believe this website holds information relating to a child under 13, please contact c.serv@skillwy.com
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